Did you know that Yay has our own branded Softphone apps for you to use? You can download from this page, and if you already have an account with us you can send invites to your users from the Apps page.
The Yay apps use our proprietary tech underneath to decrease battery and mobile data usage, as well as maintain crystal clear audio quality on the toughest networks. They are also free to use and download across all our plans!
To setup your VoIP account on Zoiper you will be need your SIP User ID and Password, which can can both be found in your Yay.com account by navigating into ‘My Dashboard > My VoIP > Users
Your SIP server will always be talk.yay.com.
You'll then need to scroll down to Additional Settings > Network Settings to change the SIP transport to TCP
If you have entered your details correctly, once you tap Register, you'll get a screen like the one above with 'Registration OK' displayed.
If you do, then congratulations, you are now ready to start using yay.com! If not, then please check your details and try again.
If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!
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