Did you know that Yay has our own branded Softphone apps for you to use? You can download from this page, and if you already have an account with us you can send invites to your users from the Apps page.

The Yay apps use our proprietary tech underneath to decrease battery and mobile data usage, as well as maintain crystal clear audio quality on the toughest networks. They are also free to use and download across all our plans!

To set up your VoIP account on Grandstream Wave you will need your SIP User <your_SIP_username>, <your_password> and host talk.yay.com.

This information can be found in your dashboard under Users

After installing Grandstream Wave, follow the steps below to configure your VoIP account and begin making and receiving calls.

Step 1
Step 2
Step 3
Step 4

Once you have entered those details, press the tick in the top right and then you'll see your account with a green dot next to it if successfully registered! If it's red, check your SIP User details and try again!

We also have our own Yay.com apps! These are much more reliable and will stop your battery from dying so quickly!

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!