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Frequently Asked Questions >
Softphone Questions >
How do I set up Bria Mobile on iOS?
Q.

How do I set up Bria Mobile on iOS?

A.

In order to get the Bria Mobile softphone app working on your Apple device, download the app from your App Store.

Your SIP server will always be talk.yay.com. Your SIP User ID and Password can both be found in your Yay.com account by navigating into Users.

  • Step 1

    Allow push notifications and access to microphone.

    When you open the app for the first time you will need to allow push notifications on your device, as well as microphone access. This is so that you will be able to take calls when not using the app.

  • Step 2

    Click the top option in the 'Select Provider' screen

    In the ‘Select Provider’ screen, you will need to select VoIP (SIP) - Calling under 'User-Defined Generic Accounts'.

  • Step 3

    Enter your SIP User details here

    Here you can enter your SIP User details.

  • Step 4

    SIP Username in the 'Auth Name' field in Advanced Account Settings

    You’ll need to add your SIP Username in here as well! To enable the app to run in the background, you will also need to enable TCP in the SIP Transport section.

  • Step 5

    Make sure the 'Mobile Data' settings are disabled

    To make sure the app uses Mobile Data as well as Wifi, you’ll need to keep Disable Mobile Data and Disable VoIP Calls disabled.

  • Step 6

    Click 'Enable' and if you entered the details correctly your account will register!

    When you have entered your details successfully, your device will register once you hit the ‘Enable’ button!

 

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!

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