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Frequently Asked Questions >
Reseller Questions >
I’ve heard VoIP/domains have a lot of fraudulent activity. Who takes care of that, you or I?
Q.

I’ve heard VoIP/domains have a lot of fraudulent activity. Who takes care of that, you or I?

A.

As with any industry, there can be one or two bad apples, but we will do our best to protect you!  If you have nominated us to process your payments, we will take care of fraud for you so that you can rest assured that our real-time monitoring will seek to minimise any impact from fraudulent registrations or usage.

If you are using your own merchant to process your payments, you will be responsible for monitoring and managing any fraudulent activity yourself.

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!

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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service