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Frequently Asked Questions >
Reseller Questions >
Why can I only update my call rates once every 24 hours?
Q.

Why can I only update my call rates once every 24 hours?

A.

Updating call rates for over 300,000 different worldwide number code prefixes and over multiple reseller stores, can be quite a process intensive activity, so to ensure best service, we limit multiple rate changes to once per 24 hours.

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!

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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service