How does reseller billing work?


How does reseller billing work?

There are two ways you can set up payments for your reseller store. The first is to let handle payments for you, using our own payment gateways, and we will take a 6.9% processing fee on all transactions. The second is to Handle payments yourself. You will need to set up your own Stripe and/or PayPal accounts and link them to your reseller account. You will also need to make sure your account is topped up with credit, as all your customer purchases will be deducted from this.

Below is an example of each method:

  • 1.

    A customer (Jane) is impressed with your VoIP service and decides to sign up!

  • 2.

    She opts for a PAYG service with 1 x SIP User and 1 x Phone Number.

  • 3.

    Her total payment for this service is £4.98 handles payments

  • 4.

    From the total payment, we take our 6.9% processing fee. (in this scenario roughly £0.34)

  • 5.

    We then deduct the cost of the SIP User and Phone number from the total payment, at the reseller rate.

  • 6.

    Your account is then credited with the remainder. You are then free to transfer this to your bank account.

You handle payments

  • 4.

    Depending on the payment options you set up, the total payment will be deposited in your chosen payment gateway.

  • 5.

    After payment is made we deduct the cost of the SIP User and Phone number from your account balance, at the reseller rate.

    Payment will fail if you do not have enough credit in your account.

Of course, the amount of profit you make is up to you. This example shows the default pricing your customers will see when they visit your store. But you can change these by editing your store's Product Rates and Call Rates.

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!

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