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Frequently Asked Questions >
Reseller Questions >
How does reseller billing work?

How does reseller billing work?


There are two ways you can setup payments for your reseller store. The first is to let Yay.com handle payments for you, using our own payment gateways, and we will take a 6.9% processing fee on all transactions. The second is to Handle payments yourself. You will need to setup your own Stripe and/or PayPal accounts and link them to your reseller account. You will also need to make sure your Yay.com account is topped up with credit, as all your customer purchases will be deducted from this.

Below is an example of each method:

  • 1.

    A customer (Jane) is impressed with your VoIP service and decides to sign up!

  • 2.

    She opts for a PAYG service with 1 x SIP User and 1 x Phone Number.

  • 3.

    Her total payment for this service is £4.98

Yay.com handles payments

  • 4.

    From the total payment we take our 6.9% processing fee. (in this scenario roughly £0.34)

  • 5.

    We then deduct the cost of the SIP User and Phone number from the total payment, at the reseller rate.

  • 6.

    Your Yay.com account is then credited with the remainder. You are then free to transfer this to your bank account.

You handle payments

  • 4.

    Depending on the payment options you setup, the total payment will be deposited in your chosen payment gateway.

  • 5.

    After payment is made we deduct the cost of the SIP User and Phone number from your Yay.com account balance, at the reseller rate.

    Payment will fail if you do not have enough credit in your account.

Of course the amount of profit you make is up to you. This example shows the default pricing your customers will see when they visit your store. But you can change these by editing your stores Product Rates and Call Rates.

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