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Frequently Asked Questions >
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How do I cancel my VoIP plan & stop payment being taken?

How do I cancel my VoIP plan & stop payment being taken?


We don't tie you into a contract so you're free to come & go as you choose! We hope you'll stay of course, but in case you need to cancel your account, simply go to your Dashboard > My Account > Your Plans > Cancel Plans. This will stop your account from renewing. You can also use this button to resume your plan at any time, though please bear in mind that you may need to choose a new number when you resume your account.

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