Yay.com loading


Error Sorry


Shopping Basket

Basket Total



Delete everything from your basket?

Go to Checkout
Frequently Asked Questions >
Integration Questions >
How do I set up and use Click to Dial with Google Chrome?

How do I set up and use Click to Dial with Google Chrome?

To set up Click to Dial with Google Chrome, you will first need access to the feature which is included as part of the "Enterprise” plan - if you are not already on this plan, you can upgrade here: yay.com/account/member/plans/
Our click to dial browser extension automatically detects phone numbers on webpages and converts them into clickable links, allowing quick and easy one-click dialling; Clicking on a number will ring your user, and picking up the call will begin the call to the number you clicked.
You can download our Click to Dial Chrome Extension HERE, and selecting “Add to Chrome"

Step 1:

Click on your new Yay.com Click to Dial Extension in Chrome and login to your Yay.com account

Step 2:

Select your User from the list - this is the user that will ring when you click on a number

Step 3:

Start making calls using Click to Dial!
  • Step 1

  • Step 2

  • Step 3

You can access the Click to Dial settings by clicking on the extension within Chrome:
Extra Settings
Highlight phone Numbers Toggle: 
  • Enabled will hyperlink numbers you can click to dial
  • Disabled will disable click to dial
Show on phone as ‘Click to Dial’ 
  • Enabled will display the “inbound” call on your screen as ‘Click to Dial’, followed by the number you are dialling
  • Disabled will display the “inbound” call on your screen as the number you are dialling only.


Did you know...


If you have been invited to use the Yay.com Desktop App, you can use your Desktop App login to active your click to dial Chrome extension, instead of the account holder's login! This means if you are the Yay.com account holder you do not need to share your Yay.com login with any colleagues.

Yay.com FAQ
Join our free live phone system webinar

New to Cloud Telephony?

Join one of our free live webinars!

Join one of our twice weekly webinars for a guided tour of our business phone system and features.

Find Out More
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service