Yay.com loading

Loading

Error Sorry

0

Shopping Basket

Basket Total

$0.00

incVAT

Delete everything from your basket?

Go to Checkout

New to VoIP? Join one of our live webinars!

Join one of our twice weekly webinars for a guided tour of our VoIP Phone System and features

Yay.com VoIP Phone System Webinars Find Out More

What is Call Parking and how does it work?

What Is Call Parking?

Call parking is as the name suggests where you can park a call. When you park a call the caller is placed on hold until you or another person takes the parked call out of its parking space! Anyone can park or un-park a call, so its a popular way of transferring calls in a small office where you can see each other. "Hey Fred, there is a call for you parked on 1!"

How Does It Work?

To park or un-park a call simply dial * followed by 11. This parks a call in "Parking Space 1". To un-park a call (EG: Remove from hold and pick it up again) simply dial the same again from your device or another like your colleagues. EG: dial * followed by 11. We configure 5 parking parking spaces for you by default so you can park in space 2 by using *12, space 3, *13, and all the way up to space 5, with * 15.

If you don't like our default shortcodes for parking, remember that you can configure short codes to park and un-park a call in your dashboard at My VoIP > Config > Short Code.

Back to FAQ
Yay.com FAQ

Search for

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service