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Frequently Asked Questions >
Routing Questions >
Can I divert my new number to my mobile and/or another landline number?
Q.

Can I divert my new number to my mobile and/or another landline number?

A.

Setting up a call forward is nice and simple, and you'll need to go to Voce > Call Routes to get started. 

In your call route, you'll need to select a 'Send Call to User' Routing Module, and enter the number you wish to forward to. 

Once you've added your forward in and finalised your call route, you'll need to Save Changes, and 'assign' your Call Route to your number.

Please note that we treat all call forwards as an outbound call, so these will be taken from your plan's minute's!

If you don't want to use your minutes to receive calls, then you can download our Yay.com App instead! This allows calls to be taken through your mobile data or wifi connection. You can link your mobile number to your user and invite yourself to download it via text message, Yay.com App

Yay.com FAQ
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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service