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A Conference Bridge can be set up in order for a combination of internal or external users to dial into a conference bridge, using an extension and pin of your choice. This can be done from the routing section in your Dashboard. This feature is available from the Flying High Package, if you need to upgrade your account please go to yay.com/account/member/plans
1 - Select this module to start when setting up the conference bridge in the routing options.
2 - You can give your route an extension number, for your users to access internally.
3 - This is the pin each user will have to enter before joining the conference
4 - This is a pre-recorded audio file you can use to introduce your conference to those dialling in. This can be saved here in the audio file tab.
5 - Choose the music participants will hear when they are the only ones in the conference, and when placed on hold.
6 - You can choose to have each user dial in and record their name to announce it on arrival. This will be disabled if you tick the box.
Don't forget to assign your new call route to your number!
If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!