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Our cloud phone system enables your callers to directly reach the person or department they want if they know the correct extension number. With Dial By Extension features, callers just need phone your main number and dial the user extension they need. With the option to create extensions for both single users and groups, it’s possible to create a smooth and efficient experience for all your callers. Assign audio prompts for those calling, set the calling tone the caller hears and even set ring durations if the extension is busy or not available. It’s all possible with this Dial By Extension feature.