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August 25 2023
Find out how warm transfers can help your teams appear more engaging, what the difference is between warm and cold transfers, and how our best practice tips can boost your caller satisfaction.
Article by
Adrian - Digital Marketing at Yay.com
7 min read
November 15 2019
Find out how your business can avoid busy tones and learn how you can stop your callers hanging up.
4 min read
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