Introducing BYOD or Bring Your Own Device policies to your business can help enhance your business and bring increased flexibility and satisfaction to your workforce.
As call volumes increase, a solution that automatically answers calls can prove valuable. We compare auto-attendants and virtual receptionists to find out the best option.
Find out how warm transfers can help your teams appear more engaging, what the difference is between warm and cold transfers, and how our best practice tips can boost your caller satisfaction.
Enhance caller experience with our business voicemail greeting examples. Optimise your greetings and create a mailbox that your customers are happy to leave a message on.
Offer great customer service, but do so efficiently. Automate aspects of your phone system and provide self-service information to free staff resources.