What is the phonetic alphabet and how can it be used to improve customer service calls in your business? See how this resource can be used to strengthen your business calling.
Microsoft Teams phone system is not a great solution for businesses. Direct Routing with a third party service offers businesses the perfect compromise.
Whether you're interested in improving call KPIs or looking to get a better understanding of your caller interactions, real-time call monitoring can help.
Hosted VoIP offers increased accessibility to advanced call recording features. Here are 5 ways call recorders are an asset to SMEs and large businesses.