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Yay.com allow us to professionally enhance our customer experience.
Really, really impressed. Sensible, polite people who quickly solved my problem - and phone answered quickly -what's not to like. If only all telecoms providers were this easy to do business with.
Yay are consistently flawless. As a small but expanding ISP, we chose Yay to provide a reliable and feature-rich VoIP service to accompany our fibre-to-the-home broadband service. Yay offers all the flexibility that we needed in terms of product features, ease of use, compatibility with SIP endpoints and convenient API access to control all areas of one's account. Their support team is what really sets them apart from the competition. Any query is dealt with quickly and efficiently and almost always by the first person that you speak to, all of the team are so knowledgeable in all areas and can resolve or advise on any questions themselves without needing to put you on hold or escalate to anyone else. We're confident that Yay will continue to meet our needs as we expand to hundreds and eventually thousands of customers.
Excellent service & advice. All concerns & questions answered with good knowledge of the products, in a manner easily understood. Prompt confirmation of sale with details of installation & on-going customer support.
I have been searching for a VOIP system for a single business owner account and couldn't find anything that was as extensive as yay.com
Great system, makes my business look and feel like an enterprise.
Every-time I speak with the Yay support team I am blown-away by their excellent work. Nothing is too much trouble and their product knowledge if second to none. I wish all companies support staff were like this! One very happy customer here!
I am very pleased with the customer service received by Victoria and Jez. They got my account up and running in no time, were friendly and followed necessary procedures to ensure yay.com remains recommended by many. Not to mention the simplicity of the platform and fantastic functionality. Blessings
Fantastic service, very quick to respond and never feel like I'm being rushed. Konor most recently helped me to setup my account in no time at all and was very helpful to explain the services in detail. Highly Recommend.
Just registered as a reseller and am already blown away with their high level of customer service. No question is too short or too basic for them!
We have now been happy YAY.COM customers for nearly a year. Everything about their service is recommendable. Setup went smoothly with plenty of friendly skilled support from Various tech support staff. Since switching to YAY.COM our telecoms costs have halved. The couple of times since then that we've contacted them for support they've sorted the problem quickly and helpfully, including the other day when I phoned to ask for their help with a problem with our phone line provider - so not a YAY.COM problem - and they came through for us quickly and efficiently. Can't fault them!
Yay have always provided a fantastic service for VOIP services, with amazing features and at a cost everyone can afford. Business grade services at the best prices.
The best thing about Yay is their customer service and support, it's awesome! They're always happy to help and nothing is too much trouble, combined with the great service, it's just brilliant.
Would recommend them to everyone without hesitation.
Yay manage to make what could be a super complicated thing to set up SUPER easy. Any time I encounter something I don't understand they sort it within minutes, and we have been happily using the VOIP technology along with a brilliant call routing setup (which they helped with!) for years now! Thankyou!
Meg is extremely knowledgeable and has a very a friendly approach too. Thanks for all your help. A 5 star service. Thank you.
I called in as I needed some help with the routing and setting up of voicemail and they were absolutely fantastic. Top notch service. Thanks!
A quick response getting straight to the issue of the protocol and illustrated how to change the settings on the handset and YAY dashboard, getting us back online quickly
Rang the Customer Support Team as we had a new phone to add to the system. They took control , few clicks and all done.....
Excellent Service as usual
Great service, super value, and if there is ever a technical question they are right on it and sort it out super quick! Highly recommend!
Fantastic systems, with the best friendly knowledgable staff, always willing to help with anything you need. Great products and great customer service make the ultimate supplier!
Absolutely fantastic customer service. Always there to provide fantastic support and advice over the phone or via email. The best company I have ever experienced in the communications world.
Excellent service over the phone, calls are answered promptly by individuals who clearly understand the technology, and who quickly get to the bottom of issues with simple easy to understand resolutions. I wish all the providers I dealt with were as efficient as this!
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